Questions worth asking before you call

No. You're given a clear price before any work begins, so there are no surprise call-out charges on the invoice.

We always try non-destructive entry methods first. If the lock genuinely needs to be drilled or replaced, we'll explain why and quote before doing any work.

Yes, we take emergency call-outs outside standard hours for both domestic and commercial customers.

Yes. UPVC multipoint locking mechanisms are one of our most common domestic jobs, including snapped euro-cylinders and misaligned door faults.

Yes, we handle both. Commercial work includes shop fronts, master key systems, access control and out-of-hours cover for landlords and businesses.

We're based in Birmingham and fully mobile across the city and surrounding areas including Solihull, Sutton Coldfield, Walsall, West Bromwich and Coventry. See our Areas We Cover page for the full list.

Yes, we carry key-cutting equipment for most standard domestic lock types and can cut spares while we're with you.